IdRelay offers a powerful and flexible solution for personalised direct communication via email, SMS, and push notifications. Thanks to the integration with Mediaflow, editors can easily search for and insert images and videos from their Mediaflow account directly into IdRelay’s message editor. This makes it easier than ever to create engaging and visually appealing communications.
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Partner integrations are developed and maintained by our partners.
As such, the information in our knowledge base is limited and focuses on managing and configuring the integration within Mediaflow. For detailed information and support on how a specific integration works, please contact our partner.
Briefly about the integration
Mediaflow’s integration with IdRelay’s messaging tool allows you to:
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Import videos and still images from Mediaflow for use in message creation in IdRelay
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Automatically report image usage in emails back to the usage log in Mediaflow, so you can track which images have been used in outgoing messages. Only emails that have been sent will generate usage reports.
How to connect IdRelay with Mediaflow
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Contact Mediaflow support to verify that your agreement includes "API Access".
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Request to have an IdRelay integration created in your Mediaflow account. Support will get back to you with these parameters: ClientId and ClientSecret
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Log in to Mediaflow and retrieve your Server Key. You’ll find it under Settings [Inställningar] > Integrations [Integrationer] > IdRelay
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Enter these three parameters in your IdRelay account under Account Settings[kontoinställningar] > Account [Konto]> External Services [Externa tjänster]
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Set folder permissions in your Mediaflow account to define which images should be available from within IdRelay. To do this, select a folder and go to the Access tab. Click Add group [Lägg till grupp], choose IdRelay Integration from the list, and save. Repeat for additional folders as needed.
How to import images from Mediaflow
Click the Mediaflow button in the message editor when selecting an image. Search or browse folders to find your image. The image will automatically be placed in the image holder. A copy of the image is saved in IdRelay, and it is this copy – not the original – that is included in the message.
Importing video from Mediaflow to IdRelay
Click the Mediaflow button in the message editor when selecting an image. Search or browse folders to find the desired video file. Select a video and choose “Embed as iFrame”. A thumbnail with a play button will be generated and linked in the message. When a recipient clicks the thumbnail, the video opens in a new tab and plays from Mediaflow’s servers. You can also opt to start the video at a specific timestamp or enable autoplay if needed.
Embed as iFrame
You must select "Embed as iFrame [Bädda in som iframe]" for the embedding to work correctly.